More Passengers, Less Service

I was reading through a list of press releases on the DOT’s Bureau of Transportation Statistics website because, hey, everyone needs a hobby and I found these two titles:

March 2013 U.S. Airline System Passengers Up 1.0% from March 2012, and

March 2013 Passenger Airline Employment Down 2.7 Percent from March 2012

No need to read the reports, really, to get the picture. Even I can do enough math to figure out that it means more passengers and fewer workers, which adds up to worse service.

Unless maybe the airline industry is doing more with less? That’s the mantra I heard over and over in the newspaper industry, but it never seemed to come with specific instructions. We always seemed to end up doing less with less.

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