Passengers Stranded For Eight Hours At BWI

A little fill-in-the-blank exercise.

A(n) [name of airline]  jet with [number] passengers on board spent [number] hours stranded on the ground at [name of airport] on [day]. The failure to remove the passengers was blamed on [whatever].

The correct answers are: Air Jamaica, 148, eight, Baltimore, Saturday, snow.

More details from WBAL-TV.

This does seem to have been an extraordinarily difficult case. The plane was stuck on the edge of a runway in a heavy snowstorm and crews apparently tried for hours to move it. It’s not immediately clear why the passengers could not be evacuated.

But at least it appears not to have been as egregious as the stranding at the Rochester, Minn., airport in August, when nobody could be bothered when an ExpressJet pilot tried to get help for her passengers.

In every case, regardless of the weather, airports and airlines need to do their absolute best to put passengers first. Maybe that’s what happened Saturday in Baltimore and maybe it isn’t. Either way, we need an air passenger bill of rights so there are consequences when these things are handled badly.

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2 thoughts on “Passengers Stranded For Eight Hours At BWI

    1. Jeanne Leblanc Post author

      That is rough. Especially when you consider that there’s a Quiznos and a Potbelly Sandwich Works at BWI.

      Reply

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