Why You Should Photograph Your Cruise Ship Cabin

When I rent a car, I photograph it inside and out before I drive off. After reading what happened to a Florida family, I think I’ll take a few pictures before I settle into a cruise ship cabin.

Chris Harvey, his wife and their two children were leaving the Carnival Freedom when they were called to account for some scratches on a bureau in their cabin, the St. Petersburg Times reports. When they denied causing the damage and refused to sign an agreement to pay to fix it, they were detained until they signed a letter agreeing to a lifetime ban by Carnival.

A cabin attendant reported finding the damage on the last day of the cruise, but the family had pictures of one of the children from earlier in the cruise — and it just happened to show the scratches. Carnival has since apologized and lifted the ban.

My favorite quote from the story came from the passenger, Chris Harvey, who said that when they first saw the scratches: “”We put it down to wear and tear — it’s a Carnival boat.”

Burn.

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4 thoughts on “Why You Should Photograph Your Cruise Ship Cabin

  1. Kate

    Wow- that’s pretty lousy. I definitely wouldn’t travel on Carnival again if they did that to me. A few scratches on a bureau aren’t that big a deal, anyway.

    Reply
  2. Don

    Makes me think I’ll never accept a room with damage. At the supposedly top-tier Fess Parker’s Doubletree in Santa Barbara, the desk clerk sent us to C-list room at the far, far end of the resort. The sliding glass door was severely cracked … I might’ve ignored it, but a cigarette smoke odor & the wretched view of the parking lot were enough to force a call to the front desk to get a room change. Looking back, it was wise to report that immediately.

    Reply
  3. John

    The part that I don’t understand is that the family was detained. How can that be legal? Would they be shot if they left? Or just forced to take another cruise?

    Reply
    1. Jeanne Leblanc Post author

      Hi John,

      I might have used too strong a word there, but my understanding was that they tried to leave and security sent them back to talk to guest services. I suppose it’s not unlike an accusation of shoplifting, where if the store really wanted to hold a customers it would have to get a police officer to do it.

      Jeanne

      Reply

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