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  • Delta ‘Aligns’ Fees For, You Know, Consistency

    Jeanne Leblanc| November 5th, 2008 No comments

    Curious that Delta Air Lines should choose one of the biggest news days of the past century to slide out some changes to its fee structure. Doesn’t Delta realize that people might be too distracted by the election to pay attention?

    The changes are laid out in a press release most marvelously entitled “Delta Aligns Policies and Fees to Offer Consistency for Customers Traveling on Delta- and Northwest-Operated Flights.” And this is reasonably accurate, for I do now feel consistently aligned.

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JeanneJeanne Leblanc is a journalist, traveler and Web consultant. (more)

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