Park West, the company that runs art auctions on many cruise ships, has a new refund policy, Cruise Critic reports.
This is good. Complaints about the auctions from passengers who came to believe they had overpaid for art on board ships were spreading. And the publicity wasn’t good for Park West or the cruise lines.
The new refund policy isn’t all that generous. Cruise critic points out that a buyer can be left with $1,000 or more of unrefunded fees. But it certainly beats the all-sales-final approach that was generating so many complaints.
As for me, I’ve never been tempted to bid in one of those auctions. I just don’t have a history of making good decisions while holding a glass of free booze.