A most utterly annoying thing about Northwest Airlines is its Web site address: www.nwa.com.
Over the years, I have repeatedly typed in northwest.com, which seems only logical. Except that northwest.com is a tourism portal that throws up scads of advertising daughter windows when I try to close it. My anti-virus software tosses out warnings and I curse myself as I click the whole mess shut.
You would think I’d remember after making this mistake a zillion times. But I don’t.
Maybe I get confused because Southwest Airlines uses southwest.com. Maybe my brain is growing brittle under stress.
Still, I don’t know why Northwest never managed to acquire the northwest.com domain. Now, with a merger planned with Delta, there won’t be any reason for it.
Presumably, the merged airline (if it all goes through) will have the delta.com address because it’s already been agreed that the merged airline will be called Delta. (Delta Air Lines acquired the delta.com domain In 2000, after a messy legal fight with a financial services company. Delta’s site was previously, and stupidly, delta-air.com)
There are those who say Northwest has a better Web site than Delta does. I haven’t ever sat down to compare the two, but I’m partial to Delta’s site. I never forget where it is.