Aloha Airlines is shutting down passenger service today, and some passengers are going to be left holding their bags. The decision came less than two weeks after Aloha entered bankruptcy for the second time in three years.
Aloha announced that it’s working with United Airlines to accommodate passengers with tickets for flights to the mainland. Hawaiian Airlines announced that it will honor tickets for interisland flights on a standby basis, but only through Thursday, April3.
On its Web site, Aloha advises passengers who want refunds for tickets to contact their travel agents or credit card companies. (If you’re one of them, I suggest you dispute the charge right quickly.) Those who paid cash have one unlikely option: to file a claim with the bankruptcy court.
Aloha advises that frequent flier miles will be lost. Air cargo service will continue.
Conspicuously absent from the equations is go!, the Mesa Airlines subsidiary that drove Aloha out of business. It was a war of attrition. The Associated Press reports that Mesa took $20 million in losses over 16 months, offering fares as low as $1 to get a foothold in the market.
It would only be fitting if go! would honor Aloha tickets after April 3, though some passengers might prefer not to take them up on the offer.
Aloha says 1,900 employees will be "affected," which no doubt means they’ll lose their jobs. After 62 years in business, that’s a sad thing indeed.