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  • Airlines Disappoint Customers

    Jeanne Leblanc| May 15th, 2007 No comments

    There’s a great headline in USA Today this morning: Airlines score lower than IRS in customer satisfaction. Oh, burn, as the kids would say.

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    air travel customer satisfaction, southwest airlines

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JeanneJeanne Leblanc is a journalist, traveler and Web consultant. (more)

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